EMPLOYEE ACTIVITY

Dalia Mansour

E018 · Operations specialist · Contact Center

Hybrid

Customer ServiceManager: Department managerdalia.mansourSun–Thu · 08:00–17:00

15/11/2026 · Sunday · Work day

Availability100%

Utilization80%

Productivity score87/100

Open calendar

Personal productivity

Four weeks · approved absences excluded

Day activity timeline

15/11/2026 · 08:00 – 17:00 · Remote (VPN)

working

08:0010:1512:3014:4517:00

Productive activityNeutral activityUnproductive activityExplained timeUnexplained idleMissing data

Time by application & domain

Names and domains only. No page content.

Application / domain	Category	From–to	Time
Oracle EBS	productive	08:00–09:39	99 min
Core Banking	productive	09:39–10:54	75 min
Excel	productive	10:54–11:45	51 min
Outlook	productive	11:45–12:21	36 min
Teams	neutral	12:21–13:00	39 min
Explained time	explained time	13:00–13:25	25 min
Word	productive	13:25–13:40	15 min
CRM	productive	13:40–14:00	20 min
intranet.hala.local	productive	14:00–14:16	16 min
Unexplained idle	unexplained idle	14:16–16:03	107 min
learning.hala.local	productive	16:03–16:15	12 min
dailynews.example	neutral	16:15–16:32	17 min
socialnet.example	unproductive	16:32–16:49	17 min
shopnow.example	unproductive	16:49–17:00	11 min

Daily scores

Four weeks · working days only

Utilization	Score	Status
80%	87	Active
78%	87	Active
95%	90	Active
93%	90	Active
91%	90	Active
89%	90	Active
83%	92	Active
84%	90	Active
82%	90	Active
80%	90	Active
78%	90	Active
95%	92	Active
93%	92	Active
91%	93	Active
89%	93	Active
—	—	Holiday
85%	93	Active
83%	93	Active
81%	93	Active
79%	88	Active
95%	90	Active
93%	90	Active
91%	87	Active
89%	87	Active
87%	87	Active
85%	87	Active
83%	87	Active
81%	87	Active
79%	87	Active
95%	89	Active
93%	90	Active
91%	90	Active
89%	90	Active
87%	90	Active
85%	90	Active
83%	90	Active
81%	90	Active
79%	90	Active
77%	90	Active
93%	92	Active
91%	92	Active
89%	93	Active
87%	93	Active
85%	88	Active
83%	88	Active
81%	88	Active
79%	88	Active
77%	88	Active
94%	90	Active
91%	90	Active
89%	90	Active
87%	90	Active
85%	91	Active
83%	91	Active
81%	91	Active
79%	91	Active
77%	91	Active
94%	89	Active
92%	89	Active
90%	90	Active
88%	90	Active
86%	90	Active
84%	90	Active
81%	90	Active
79%	90	Active
77%	90	Active
94%	92	Active
92%	87	Active
90%	87	Active
88%	87	Active
86%	87	Active
84%	88	Active
82%	88	Active
80%	88	Active
78%	88	Active
94%	90	Active
92%	90	Active
90%	90	Active
88%	90	Active
86%	90	Active
84%	91	Active
82%	91	Active
80%	91	Active
78%	91	Active
94%	93	Active
92%	93	Active
90%	93	Active
88%	93	Active
86%	93	Active
84%	94	Active
82%	94	Active
80%	88	Active
78%	84	Active
94%	87	Active
92%	87	Active
90%	87	Active
88%	87	Active
86%	87	Active
84%	87	Active
82%	87	Active
80%	87	Active
78%	87	Active
95%	90	Active
93%	90	Active
91%	90	Active
89%	90	Active
86%	90	Active
84%	90	Active
82%	90	Active
80%	91	Active
78%	91	Active
95%	93	Active
93%	93	Active
91%	93	Active
89%	93	Active
87%	88	Active
85%	88	Active
83%	88	Active
81%	88	Active
79%	88	Active
95%	91	Active
93%	91	Active
91%	91	Active
89%	91	Active
87%	91	Active
85%	91	Active
83%	91	Active
81%	87	Active
79%	87	Active
95%	90	Active
93%	90	Active
91%	90	Active
89%	90	Active
87%	90	Active
85%	90	Active
83%	90	Active
81%	90	Active
79%	90	Active
77%	91	Active
93%	88	Active
91%	88	Active
89%	88	Active
87%	88	Active
85%	88	Active
83%	88	Active
81%	88	Active
79%	88	Active
77%	88	Active
94%	90	Active
91%	91	Active
89%	91	Active
87%	91	Active
85%	91	Active
83%	91	Active
81%	91	Active
79%	91	Active
77%	91	Active
94%	93	Active
92%	93	Active
90%	93	Active
88%	94	Active
86%	94	Active
84%	90	Active
81%	85	Active
79%	85	Active
77%	85	Active
94%	88	Active
92%	88	Active
90%	88	Active
88%	88	Active
86%	88	Active
84%	88	Active
82%	88	Active
80%	88	Active
78%	88	Active
94%	90	Active
92%	90	Active
90%	91	Active
88%	91	Active
86%	91	Active
84%	91	Active
82%	91	Active
80%	91	Active
78%	91	Active
94%	93	Active
92%	93	Active
90%	93	Active
88%	88	Active
86%	88	Active
84%	89	Active
82%	89	Active
80%	89	Active
78%	89	Active
94%	91	Active
92%	91	Active
90%	91	Active
88%	91	Active
86%	88	Active
84%	88	Active
82%	88	Active
80%	88	Active
78%	88	Active
95%	90	Active
93%	90	Active
91%	90	Active
89%	90	Active
86%	91	Active
84%	91	Active
82%	91	Active
80%	91	Active
78%	91	Active
95%	88	Active
93%	88	Active
91%	88	Active
89%	88	Active
87%	88	Active
85%	88	Active
83%	88	Active
81%	89	Active
79%	89	Active
95%	91	Active
93%	91	Active
91%	91	Active
89%	91	Active
87%	91	Active
85%	91	Active
83%	91	Active
81%	92	Active
79%	92	Active
95%	93	Active
93%	94	Active
91%	94	Active
89%	90	Active
87%	90	Active
85%	91	Active
83%	85	Active
81%	85	Active
79%	85	Active
77%	85	Active
93%	88	Active
91%	88	Active
89%	88	Active
87%	88	Active
85%	88	Active
83%	88	Active
81%	88	Active
79%	88	Active
77%	88	Active
94%	91	Active
91%	91	Active
89%	91	Active
87%	91	Active
85%	91	Active
83%	91	Active
81%	91	Active
79%	92	Active
77%	92	Active
94%	93	Active
92%	94	Active
90%	89	Active
88%	89	Active
86%	89	Active
84%	89	Active
81%	89	Active
79%	89	Active
77%	89	Active
94%	91	Active
92%	88	Active
90%	88	Active
88%	88	Active
86%	88	Active
84%	88	Active
82%	88	Active
80%	88	Active
78%	88	Active
94%	91	Active
92%	91	Active
90%	91	Active
88%	91	Active
86%	91	Active
84%	91	Active

Context & HR records

25 minutes explained

Meeting / phone call context included in the daily score.

Timeline segments are duration summaries from sample data, not captured screen content. Ramadan schedule: 10:00–15:00, demonstrated on 01/03/2026–05/03/2026.